Welcome to Bags Pack!

This is the shipping policy of Bags Pack.

Free Shipping on All Orders

At Bags Pack, we’re all about enhancing your shopping journey. That’s why we offer free shipping on all orders across the United States with no minimum purchase required. You can trust that there are no hidden fees—just simple, transparent delivery..

Order Processing and Delivery Timeline

Order Cut-off time is 2PM (GMT-05:00) Eastern Standard Time (New York)

To make things easy, here’s a quick summary of our processing and transit times:

Our team begins processing orders as soon as they’re placed, carefully preparing and packing each item for delivery. While we aim for prompt arrival, please keep in mind that certain factors, such as local conditions, may affect delivery times.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package through our tracking page.

Change of Shipping Address

If you need to update your shipping address, please contact our customer service team at support@bagspack.shop as soon as possible, but no later than the cut-off time on the day your order is placed.

Lost or Damaged Packages

In the unfortunate event that your package is lost or arrives damaged, please get in touch with our customer service immediately. We will collaborate with the carrier to resolve the issue, whether by sending a replacement or offering a refund. For more details, refer to our Refund Policy.

For More Information:

✉️ Email: support@bagspack.shop
📞 Phone Number: +1 (276) 230 3176
📌 Address: 3003 Churchland Blvd, Chesapeake Virginia 23321, United States

The business hours are as follows:

• Monday to Friday: 9:00 AM to 7:00 PM
• Saturday: 9:00 AM to 2:00 PM
• Sunday: Closed

(GMT-05:00) Eastern Standard Time (New York)

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