You can return items within 14 days of receipt if they meet our acceptance conditions.

Conditions for Return

• Product Condition: The product must be unused, in its original condition, and undamaged by the customer.
• Packaging: Products must be returned in their original packaging.
• Non-returnable Items: Hygiene products and underwear are non-returnable due to health protections.

Costs of Return

Return shipping costs are handle by us.

Return Process

• Initiate a Return: Contact us at support@bagspack.shop with your order number and the reason for return.
• We will provide you with the return form.
• Return Address: 3003 Churchland Blvd, Chesapeake Virginia 23321, United States
• Shipping: Ensure that the package has a Track & Trace code.

Specific Scenarios

• All price are mention in USD.
• There is no restocking fee.
• Return label is included in packages.
• Items Never Arrived: If your order hasn’t arrived within the expected time, please check our shipping policy for potential delays. Contact our customer service for further assistance. Sometimes, shipping may take a bit longer. Check our Track Your Order page for updates.
• Wrong Product Received: If you receive a product different from the one you ordered, contact us immediately to arrange for the correct item to be sent.
• Damaged or Faulty Items: If your item arrives damaged or defective, please take a photo immediately and contact us so we can address the issue.
• Change of Mind: You can return the product for any reason within the return period if it meets the return conditions stated above.

Cancellations

Cancellation Policy: You can cancel your order within 24 hours of placing it without any charge. If the order has been shipped, you’ll need to wait for it to arrive and return it following the standard return process.

Exchanges

We don’t accept exchanges.

If you want to read more about our Policy. Read it from here:
Shipping Policy: Click Here
Billing Terms and Conditions: Click Here
About Us: Click Here

For More Information:

✉️ Email: support@bagspack.shop
📞 Phone Number: +1 (276) 230 3176
📌 Address: 3003 Churchland Blvd, Chesapeake Virginia 23321, United States

The business hours are as follows:

• Monday to Friday: 9:00 AM to 7:00 PM
• Saturday: 9:00 AM to 2:00 PM
• Sunday: Closed

(GMT-05:00) Eastern Standard Time (New York)

For Social Media Contact
Facebook: Click Here
Pinterest: Click Here